Refund & Cancellation Policy
We want you to be completely satisfied with EazyAIZ. Here's our refund policy for individual credit purchases.
Last updated: August 3, 2025
Our Commitment
At EazyAIZ, we stand behind our service. If you're not satisfied with your purchase, we offer fair and transparent refund options to ensure your peace of mind.
Credit Purchase Refunds
Our Refund Approach
EazyAIZ offers individual credit purchases (no packages or subscriptions). We process refunds on a case-by-case basis to ensure customer satisfaction.
- • Refunds considered when service expectations are not met
- • Individual assessment based on your specific situation
- • Fair resolution for genuine customer concerns
Refund Eligibility
We will consider refunds in the following situations:
- • Technical failures preventing successful AI generation
- • Service outages affecting your purchased credits
- • Platform not meeting your expectations (reviewed case-by-case)
- • Billing errors or duplicate charges
- • Genuine dissatisfaction with service quality
No Subscription Model
EazyAIZ operates on a simple pay-per-credit system:
- • Buy individual credits as needed
- • No recurring subscriptions or billing
- • No credit packages or bundles
- • Credits don't expire once purchased
- • Full control over your spending
How to Request a Refund
Contact Support
Email us at contact@eazyaiz.com with your refund request and order details.
Provide Details
Include your order ID, reason for refund, and any relevant information.
Review Process
We'll review your request and respond within 24-48 hours.
What to Include
- • Your account email address
- • Order ID or transaction details
- • Reason for refund request
- • Any screenshots or evidence
- • Preferred refund method
Need Help?
If you have questions about our refund policy or need to request a refund, our support team is here to help.